We’re out visiting clients and talking through what we need to prepare their forms. Once all of the data for 2009-10 has been entered we’ll be making a second visit to explain what we have done, how much tax there will be to pay, or sometimes how much is due back to the client which always leaves a smile on our faces!

Once our clients have a full understanding, they’ll sign off the return and when we get back to the office we’ll be filing them online. It’s quick and simple, and it saves on a lot of stamps. It also means that we know straight away that the form has been received by HMRC – which gives us and our clients peace of mind.